FlyIndonesiaAirlines

FAQ?

Our price is inclusive of Fares, Taxes, Fees & Charges and it's the final price.

  • Fares: the cost for transportation from Airport to Airport by air plane.
  • Taxes, Fees & Charges: Its imposed by government or other authority, or by the operator of an airport, or by airlines or another Carrier, shall be payable by you.

You can make the payment with the major credit card: Visa, Master Card, Diner's Club, JCB.

You will be received your refund amount within 30 business days depending on banking process.

The difference between each fare is based on their validity and ticket conditions; Fare conditions should be advised while processing booking online.

Please contact us through our 24/7 supporting email cs@flygarudaindonesia.com for the support in the change request.

Yes, you could choose your expected seat while making reservation or request at the check-in counter on your travel date.

You can only bring one luggage in size of 56 cm x 36 cm x 23 cm at maximum and no more than 7 kg in weight. In addition, you can bring cosmetic box or laptop.

A new Australian independent airlines rating web site (airlineratings.com) has also given Garuda a cautious thumbs up with a safety rating of five stars out of a possible seven. The site, which lists 425 airlines, says the Indonesian carrier has made significant improvements in safety, training and in-flight product.